The Problem: Uncertainty in Mandate Authentication
For NBFCs, MFIs, Digital lenders and banks, recurring payment collections are not just routine. they are the lifeline of business growth. Yet, when it comes to NACH mandate authentication, uncertainty often creeps in. Should you go with eSign? NetBanking? Debit card? Physical mandates? Each option seems promising, but the real challenge is knowing which one actually delivers the highest success rates for your customer base.
Choosing the wrong method doesn’t just mean operational inconvenience. it creates ripple effects that hurt cash flow, customer trust, and overall business stability.
The Current Scenario: A Market Full of Options, But No Clarity
Today’s mandate authentication ecosystem in India is fragmented:
- eSign requires Aadhaar-linked mobile numbers leaving out a large customer segment.
- NetBanking works for tech-savvy customers, but adoption is still patchy in smaller towns.
- Debit Cards depend on card penetration, which isn’t uniform.
- Physical Mandates are time-consuming, error-prone, and delay collections by weeks.
Banks and NBFCs often adopt a trial-and-error approach, switching between methods, hoping one will work better than the other. But this lack of clarity means delayed mandates, higher rejection rates, and poor collection efficiency.
The Pain Points Businesses Face
- High Failure Rates – A mandate that fails at authentication stage means delayed collections and strained customer relationships.
- Unpredictable Cash Flow – Delays in recurring debits directly impact liquidity and business planning.
- Customer Frustration – Repeated failures or complex processes make borrowers lose trust in digital collections.
- Operational Inefficiency – Teams waste time chasing alternate methods, paperwork, or repeated attempts.
- Lost Business Opportunities – Every failed or delayed mandate means potential revenue leakage.
These pain points add up quickly slowing down not just payments, but overall growth.
How to Tackle the Challenge
The key is data-backed decision-making. Instead of relying on guesswork or one-size-fits-all solutions, lenders need to understand:
- Which mandate method works best for their specific customer base.
- Real-time performance insights to adapt quickly.
- A system that ensures compliance, speed, and scale without unnecessary trial-and-error.
By bringing clarity to mandate authentication, businesses can turn collections into a predictable, smooth, and reliable process.
The Paycorp Solution: Clarity, Confidence, and Control
At Paycorp, we take the uncertainty out of mandate authentication. Our platform combines real-time intelligence with deep data insights to guide you towards the method that guarantees the highest success rate for your bank or NBFC.
Here’s how Paycorp helps:
✅ Data-Backed Guidance – Insights into which mandate method will deliver maximum success for your customers.
✅ Real-Time Monitoring – Track performance instantly and switch strategies if needed.
✅ Higher Success Rates – Ensure smoother authentication and seamless recurring collections.
✅ Customer Trust – A simple, reliable process builds confidence in digital payments.
✅ Business Growth – Faster collections mean stronger cash flow and better scalability.
Closing Thought
Mandate authentication doesn’t have to feel like a gamble. With the right insights and tools, you can move from uncertainty to confidence ensuring every collection strengthens your business instead of slowing it down.
Ready to transform your mandate journey? Schedule a Demo with Paycorp today!
