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eSign FAQs

eSign Mandates are system generated mandates which are digitally signed by Aadhaar holder. Digital eSign of mandates are done after successful eKYC verification through OTP/Biometric mechanisms.
For a detailed explanation please refer to .......
When customer selects eSign mandate option, page will be redirected to the eSign Service Provider (ESP) , say NSDL . Customer will provide consent along with Aadhaar Number/VID and OTP/Biometric authentication to digitally sign the mandate.
Yes. You can enable payment collection in for mandates, which will generate the payment collection files for your bank.
If you are the customer, your bank will notify when the mandate is set up through email / SMS.